Every once in a while you may need some help. From comprehensive documentation, affordable installation and customization services, and responsive technical assistance, you’ll find that novusweb360™ is serious about support.

Get Support the Way You Want It

We want your use of our apps and themes to be as efficient and productive as possible. If you need any assistance, we’re here to help.


Robust Documentation

Our step-by-step guides — including screencasts — will help you quickly get the results you expect.

Help Desk

Can’t solve it on your own? No sweat. We’re here to help. Use the form below to request help from our skilled staff.


In-App Chat

Most of our apps include live, in-app chat to provide immediate help during normal business hours. Just look for the “Ask” balloon like the one on this page.

Installation and Customization

If you want professional assistance with installing or customizing our apps and themes, we provide affordable services.

Request Support

Use the form below to request support for any app, theme or service purchased from novusweb360™. Requests are handled during normal business hours in the order received.

  • In case we need to contact you immediately.
  • Please describe your issue as completely as possible.
  • This field is for validation purposes and should be left unchanged.